The Washington Post

The Challenge

Key management personnel at the Washington Post were experiencing failed communication and collaboration due to lack of trust and poor communication skills. This resulted in failed projects, stalled enterprise-wide decisions, and costly cost overruns. As communication within a media organization is key, a breakdown can result in loss of income and even credibility. The Washington Post management personnel requested that AFC assisted them in re-establishing effective communication between management and employees, refine their strategic planning for the future, and foster an environment of trust and collaboration that would reinvigorate the organization.